Welcome to Online Fashion Hub. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
These Terms & Conditions apply to all visitors, users, and customers of our website. We reserve the right to update or change any part of these terms at any time. Any changes will be posted on this page.
2. Products & Descriptions
- We strive to provide accurate product descriptions, images, and details.
- All jewelry is clearly described as German Silver / Silver-Plated Brass unless stated otherwise.
- Colors may vary slightly due to lighting and screen differences.
- Handcrafted items may have minor variations — this is normal and not considered a defect.
3. Pricing & Payments
- All prices listed are final and subject to change without notice.
- We accept major forms of online payment as shown at checkout.
- Orders are processed only after successful payment confirmation.
4. Shipping Policy
- Shipping times depend on destination and logistics partners.
- Delays due to customs, weather, or courier issues are beyond our control.
- Customers must provide accurate address information to avoid delivery failure.
5. Return & Refund Policy
Please review our full Return Policy on the Returns page.
- Returns are accepted only for damaged items or orders not received.
- No returns or refunds will be accepted for complaints related to metal or material quality, as all product details are clearly mentioned.
- To initiate a return, customers must contact us within the specified time frame with proof (photos/video).
6. Bulk & Wholesale Orders
- Bulk order prices, delivery timelines, and customization costs may vary.
- 50% advance payment is required for custom bulk orders unless stated otherwise.
- Bulk orders are non-refundable once production begins.
7. Intellectual Property
- All content on this website—including images, text, logos, designs, and graphics—is the property of Online Fashion Hub.
- Unauthorised copying, distribution, or use of our content is prohibited.
8. User Responsibilities
By using our website, you agree that:
- You will not misuse the website or engage in fraudulent activity.
- You will provide accurate information when placing an order.
- You are responsible for maintaining the confidentiality of your account details.
9. Limitation of Liability
- We are not responsible for losses due to improper use of our products.
- We are not liable for delays or issues caused by third-party services (shipping, payment gateways, etc.).
- We are not responsible for any indirect, incidental, or consequential damages.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their content, policies, or practices.
11. Governing Law
These Terms & Conditions are governed by applicable local and international e-commerce laws. Any disputes will be handled as per the jurisdiction applicable to Online Fashion Hub.
12. Contact Information
If you have any questions about these Terms & Conditions, you may contact us at:
Online Fashion Hub
Email: info@onlinefashionhub.com
Contact Page: Click here