At Online Fashion Hub, we strive to ensure customer satisfaction. Please review our return policy carefully:
Eligible Returns
- Damaged Items: If the item arrives damaged.
- Items Not Received: If the order is not delivered.
For these conditions, we will gladly process a return or refund. Please contact us within 7 days of delivery with photos (for damaged items) or your order number (for missing items).
Non-Eligible Returns
Metal-Related Issues:
We do not accept return requests based on concerns about the metal. All our jewelry is clearly described in our listings as Silver-Plated (Brass) and not Sterling Silver. Please check the product description carefully before purchasing.
Important Note
Please ensure you read the product details carefully before placing your order to confirm that our jewelry meets your expectations.
Questions?
If you have any questions or concerns before purchasing, feel free to contact us or email info@onlinefashionhub.com. We are here to assist you!